It is preferable to activate your myPrimobox space from a computer.
Log in to your mailbox and follow the steps below:

1. Click the link in the email
2. Enter your details. Click “Next Step”

3. Choose your password, then confirm it

If after filling in these fields the “Activate my space” button remains greyed out, this means that some of the information entered is not correct. In this case, a message in red appears next to the information that is causing an issue.

If you have received a printed letter (not an email) to activate your space, the procedure is slightly different. In this case, go here. In this case, go here.